We operate a modern, secure warehouse with access to over 3000 pallet spaces.
Monitored alarm systems, CCTV and Staff Criminal Reference Bureau checks ensure your goods are in safe hands.
Our easy-to-use "cloud based" warehouse management system allows you to check fulfilment KPI's anywhere in the world.
Sales orders flow seamlessly from your e-commerce site, or via a customer portal into our fulfilment system, adjusting stock levels accordingly.
Pick instructions are transmitted wirelessly to hand held devices, helping us to achieve an impressive 99.9% plus pick accuracy.
Orders are packed with care, following your explicit packaging instructions.
We can also provide value add activities such as product re-labelling for example.
Our systems can (if required) provide comprehensive customer communications, including "order acknowledgement", "pick and pack completion" and "courier information", keeping the customer fully informed through the fulfilment cycle.
We can provide delivery options for every price point, from economy to premium services, we can provide competitive rates.
With our premium service your orders will be delivered by a top tier next day courier.
Industry leading 1st time delivery success, "Carbon neutral" deliveries and offering the unique "Predict Service", where the customer is given (by email/text message) a 1 hour delivery window so they don't have to wait in all day for their delivery!
Customer delight is our total focus!
We want your customers to be "amazed" with our service levels, pick accuracy, first time delivery success and excellent communications.
We hope a "delighted" customer will return to your site and spend, spend, spend!
Please feel free to call a member of our team to discuss how we may be able to help your business grow?
We think you will be pleasantly surprised at our charges. Remember there are no restrictive fixed contracts, just pay-as-you-go so costs are totally visible.
Call us for an informal chat; we don't do high pressure sales!